Save up to 60% annually through independent third party maintenance with Alpha Digital
Over priced and ineffective IT maintenance costs can be a drain on the lifeblood of any enterprise. Alpha Digital support packages have been designed precisely to stem that flow. With flexible and comprehensive coverage, they are there to save customers time and money by providing exactly the support they need, when they need it.
Alpha Digital offer comprehensive, multi-vendor support packages with optional 24/7/365 phone support and hardware on-site response times of as little as 2 hours – improving your service levels and consolidating all your IT support for ease of management.
Choose from four fantastic service tier levels;
Take advantage of extensive support features;
24/7 2, 4 or 8-hour response
Free Site Audit
Account Management
Account Support Plan
System Check
Field change order
Event monitoring
Management service
Reporting and self-monitoring
Online & telephone support
On-site service
Parts replacement
Remote diagnostic
Customer-defined
System activity log
Mission-critical escalation
Online Support centre
Self-Solve Online
Software patch access